Website chatbot

Answer every website visitor, even after hours

Add the assistant to your site with a single line of code. It answers from your firm’s own material, asks permission before collecting contact details, and routes real enquiries into your pipeline, while steering anything that sounds like a request for advice towards a consultation.

One script tag to install
Answers from your own content
A disclaimer that can’t be switched off

Try the assistant in the demo Book a walkthrough

INSTALL · BRANDING

One line to install, styled like your firm

The problem

Most chat widgets look bolted on, and setting one up usually means waiting for a developer.

How it works

Paste a single script tag into your website, whatever it’s built with.
Show it as a floating bubble, or place it inline on a page.
Give it a name, an avatar and your brand colour.
Choose a tone, from formal to warm, that sounds like your practice.

Install snippet

HTML

<script async
  src="https://cdn.visanest.app/assistant.js"
  data-firm="cedar-lake"
  data-mode="bubble"></script>

Name

Maple

Display

Bubble

Tone

Warm, professional

Colour

KNOWLEDGE · ANSWERS

Answers drawn from your own material

The problem

Visitors ask the same questions about services, fees and hours, and a question left unanswered at 11 pm is often a client who goes elsewhere.

How it works

Learns your services, fees, office hours and frequently asked questions.
Reads the PDFs and web pages you point it to.
Answers only from that material, and says so when it doesn’t know.
Shows visitors which page an answer came from.

Maple · Cedar & Lake

Website

How much is a consultation, and are you open on Saturdays?

An initial consultation is $150, credited to your retainer if you go ahead. On Saturdays the office takes booked appointments from 10 to 2.[1] Fees[2] Office hours

LEAD CAPTURE · ROUTING

Lead capture that feels like a conversation

The problem

A long form up front scares visitors off, but a chat that collects nothing leaves your team no way to follow up.

How it works

Asks for name, email, phone and area of interest gradually, as the conversation develops.
Requests consent before any personal details are collected.
Creates a lead in your pipeline with the full transcript attached.
Assignment rules send each lead to the right practitioner.

New lead from chat

Consent given

Diego Ramírez
Name
Captured
diego.r@mail.example
Email
Captured
Phone
Visitor preferred email
Skipped
Study permit
Area of interest
Captured

Assigned to Priya Nair · rule: study permits

DISCLAIMER · CONSENT

Guardrails built in, not bolted on

The problem

A chatbot that drifts into eligibility advice creates real professional risk for a regulated practice.

How it works

A disclaimer is always visible: you can reword it, but you can’t remove it.
Visitors agree before any contact details are collected.
Questions about eligibility or chances of approval are steered towards a consultation.
Every conversation is kept for your records.

Maple · Cedar & Lake

Website

General information only, not legal advice. A licensed consultant reviews every case.

Would I qualify for Express Entry with a score of 470?

That depends on your full profile, so it’s one for our licensed consultants. Would you like me to book you a consultation?

Before we continue

Consent first

I agree that Cedar & Lake may store my details to contact me about my enquiry.

DASHBOARD · CONVERSION

See what visitors ask, and what converts

The problem

Without numbers, there’s no way to tell whether the chat on your site is helping or just sitting there.

How it works

Browse every conversation along with how it ended.
Follow leads captured and consultations booked over time.
See which questions come up most often, to improve your site and FAQs.
Spot questions the assistant couldn’t answer, and add the missing material.

Assistant · last 30 days

Sample data

Conversations

312

Leads

Booked

Before and after

What changes for your team

How the work covered by Website Assistant typically runs today, and how it runs with VisaNest.

Comparison of the work before VisaNest and with VisaNest
Before	With VisaNest
Contact-form messages answered the next business day	Visitors answered on the spot, at any hour
The same fee and hours questions answered by hand	Answers drawn from your firm’s approved material
Chats that end without any contact details	Consent-based lead capture straight into the pipeline
No record of what the website told visitors	Every conversation logged, disclaimer included

Explore the rest of the platform

See Website Assistant in the demo

Chat with a fictional firm’s assistant and watch the new lead appear in its pipeline.

Try the assistant in the demo Book a walkthrough